Frequently Asked Questions
Everything you need to know about Goat Milk Skincare and more.
What makes goat milk skincare so effective?
Goat milk has the same pH as human skin, which helps it deliver nutrients without stripping your natural moisture barrier. It is rich in lactic acid and minerals that soothe even the most sensitive skin.
Are Beekman 1802 products cruelty-free?
Yes, we are Leaping Bunny certified. We never test our products or ingredients on animals, and we ensure our suppliers adhere to the same strict standards.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number. You can also view your order status by logging into your account on our website.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product within 30 days of receipt for a full refund, minus shipping costs.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and select international territories. Please check our shipping page for the most up-to-date list of available countries.
Are your products safe for sensitive skin?
Absolutely. Kindness to skin is our specialty. Many of our products are Clinically Kind and dermatologically tested to be safe for sensitive skin and those with skin conditions like eczema.