Returns & Exchanges
We want you to love your Kind-to-Skin products as much as we do, which is why we offer a 30-day return window for items purchased directly from our website. If a formula isn't the right fit for your skin, we are happy to assist with a return or exchange to ensure your satisfaction.
Initiate Your Return
Visit our online Returns Portal and enter your order number and shipping zip code to begin the process.
Select Your Items
Choose the specific products you wish to return or exchange and provide a brief reason for the request to help us improve our formulas.
Print and Ship
Generate your prepaid return shipping label, securely pack your items in the original box if possible, and drop it off at the designated carrier location.
Receive Your Refund
Once our farm receives and inspects your return, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing